Administrative Assistant (Property Management & Work Order Coordination)

Location: Remote; Monday–Friday, 8:00 AM–4:00 PM EST

What you will do

• Manage incoming work orders through email and client portals from intake to completion.
• Coordinate communication between property managers, tenants, field crews, and internal teams.
• Schedule field crews and inspections for approved work.
• Monitor job progress, provide stakeholder updates, and conduct follow-ups.
• Assist with estimates and bids, coordinate invoicing, and ensure accurate job close-out documentation.
• Maintain precise, up-to-date records in the AccuLynx CRM.

Requirements

• Experience managing work orders or high volumes of work orders is strongly preferred.
• Exceptional verbal and written English communication skills are required.
• Strong organizational, logistics, scheduling, and documentation skills.
• Ability to manage multiple tasks, work independently, and collaborate with multiple stakeholders.
• Technology proficiency with CRM systems; AccuLynx experience is preferred.
• Ability to learn quickly and adapt to a dynamic work environment.

Nice to have

• Prior experience in construction or property management.
• Experience with AccuLynx.

Culture & Benefits

• Permanent work-from-home arrangement.
• Health insurance.
• Independent contractor engagement.

Hiring process

• Complete the application with assessment questions, a technical check, and a voice recording.
• Hourly pay is established based on performance during the application process.
• Applications with all requirements completed receive priority review.