9 часов назад
Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Property Operations Coordinator (Buildium/PropertyMeld): Managing tenant, owner, and vendor communication, maintenance requests, work orders, and recurring property operations across multiple markets with an accent on bilingual English/Spanish communication, vendor coordination, and accurate documentation. Focus on triaging urgent maintenance issues, coordinating access and repairs, maintaining audit-ready records in Buildium and PropertyMeld, and improving operational workflows during U.S. business hours.
Location: Remote from Mexico, Colombia, Brazil, Jamaica, or Argentina; U.S. business hours required
Company
is hiring for a client seeking support for day-to-day property management operations across multiple markets.
What you will do
- Serve as a primary contact for tenants, property owners, vendors, and contractors through phone and email.
- Receive, document, triage, assign, and track maintenance requests and work orders in Buildium and PropertyMeld.
- Coordinate vendor scheduling, tenant access, inspections, showings, repairs, move-ins, and move-outs.
- Prepare late notices, violation notices, lease renewal communications, and other operational communications.
- Maintain accurate tenant, property, vendor, maintenance, and communication records in accordance with SOPs.
- Identify workflow gaps, reduce operational errors, and recommend process improvements.
Requirements
- At least 2 years of experience in property management, property operations, customer service, or a related role.
- Hands-on experience with Buildium and PropertyMeld.
- Fluent written and spoken English and Spanish required.
- Strong phone and email communication skills, organization, multitasking, follow-through, and attention to detail.
- Experience managing high volumes of calls, emails, tasks, maintenance requests, and work orders.
- Ability to work remotely during U.S. business hours from an approved country.
Nice to have
- Experience supporting residential property portfolios or multiple property markets.
- Vendor coordination and maintenance management experience.
- Familiarity with U.S. property management workflows.
- Experience coordinating inspections, move-ins, and move-outs.
- Experience with distributed or remote property management teams.
Culture & Benefits
- Fully remote work environment.
- High ownership across day-to-day property operations.
- Direct impact on tenant and owner experience.
- Hands-on exposure to multi-market property management.
- Opportunity to grow into Senior Property Operations Coordinator, Assistant Property Manager, Property Manager, or Property Operations Manager.
Hiring process
- Initial phone screen.
- Spark Hire introductory video and video interview with a recruiter.
- Client interview followed by offer and onboarding.
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