Global Operations - Event Ticketing Coordinator (Event Ticketing)

Location: Based out of the Los Angeles office, United States

Salary: $23.00–$26.00 per hour, plus benefits and a discretionary bonus.

Company

Creative Artists Agency is a global entertainment and sports agency working across filmed and live entertainment, digital media, publishing, sponsorships, endorsements, finance, fashion, licensing, and philanthropy.

What you will do

• Support hirify.global’s Event Ticketing Program and manage incoming event ticket requests on a daily basis.
• Become a subject matter expert on event venues’ online ticketing platforms and portals.
• Coordinate with Music, Sports, and other business-unit stakeholders to consolidate requests and submit lists for review and approval.
• Manage companywide communications, ticket distribution records, and monthly reporting for business and personal ticket usage.
• Manage venue contract payments, terms, and renewals, as well as food and beverage orders when needed.
• Provide individual ticket purchases for clients and employees and offer evening, weekend, and after-hours support as required.

Requirements

• 2–3 years of event management and/or ticketing experience at a global company, preferably in entertainment or production.
• Strong knowledge of ticketing platforms, distribution tools, Excel, and PowerPoint.
• Strong communication, client relationship management, organization, attention to detail, and problem-solving skills.
• Ability to produce comprehensive ticketing reports and manage multiple priorities under tight deadlines.
• Ability to work flexibly in a loosely coupled but highly aligned team, anticipate problems, escalate issues, and provide strong internal customer service.
• Willingness to support event-related work outside standard 9-to-5 hours, including evenings and weekends.

Culture & Benefits

• Collaborative environment focused on exceptional client service.
• Benefits eligibility and a discretionary bonus.
• Work includes exposure to major sports and entertainment events, including Rams, Chargers, Lakers, and Clippers games.
• Equal employment opportunity and reasonable accommodation support are provided.