Order Management & Post Sales Advisor

Location: Milton Keynes, United Kingdom — hybrid with a non-negotiable 3-day office working pattern. Candidates must live within a reasonable commuting distance of the Milton Keynes office.

Company

hirify.global provides technology solutions, distribution, supply chain services, and lifecycle support for manufacturers, resellers, and business customers.

What you will do

• Process and manage customer orders, ensuring accurate records and order details.
• Track orders from confirmation through delivery and support timely fulfilment.
• Coordinate with sales teams, partners, vendors, logistics, customers, and finance.
• Provide first-level support for post-sales questions, order updates, billing, and data-entry tasks.
• Maintain documentation and follow internal order-management processes.
• Suggest improvements to operational processes and customer experience.

Requirements

• Previous experience in customer service, administration, or order processing.
• Strong attention to detail and accuracy.
• Effective communication by phone, email, and face to face.
• Good PC skills, including Microsoft Outlook, Word, and Excel.
• Willingness to learn, grow, and develop in operations, customer service, and technology distribution.
• Ability to work in the Milton Keynes office 3 days per week and live within a reasonable commuting distance.

Culture & Benefits

• AXA health insurance and dental plan options for employees and families through salary sacrifice.
• Rising holiday allowance in years 2 and 5, plus a birthday day off.
• Employee discounts, wellness perks, and modern offices with breakout spaces and a private wellness room.
• Training, technology-focused learning, development opportunities, and clear career progression.
• Full training on the products covered by the role.