EMEA Partner Manager (AI)

Location: EMEA; remote work

Company

hirify.global provides an AI-powered assurance layer that tests AI agents, detects hallucinations, validates decisions, and supports compliance for enterprise customer interactions.

What you will do

• Identify, evaluate, recruit, and onboard strategic partners across AI, CCaaS, Global System Integrators, service providers, and consulting.
• Develop partner business plans, enablement programs, training, and operational readiness processes.
• Build executive and operational relationships and serve as the primary contact during initial partner engagements.
• Create joint go-to-market strategies and expand partner influence, revenue contribution, and market reach.
• Lead contract negotiations and manage commercial terms, compliance requirements, renewals, and legal onboarding documents.
• Collaborate with Sales, Marketing, Product, Customer Success, and Professional Services to drive partner outcomes.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Technology, or a related field.
• 8+ years of experience in partner management, business development, channel sales, alliances, or strategic partnerships.
• Must be located in EMEA.
• Proven experience onboarding and managing partnerships in the Customer Experience industry.
• Experience with AI, CCaaS, Service Provider, and Global System Integrator partners.
• Strong contract negotiation, executive communication, project management, and cross-functional influence skills.

Nice to have

• Experience in cloud communications, contact center, customer experience, or SaaS environments.
• Knowledge of AI platforms, cloud providers, and CX technology ecosystems.
• Experience developing joint go-to-market initiatives and partner enablement programs.
• Familiarity with channel management and partner relationship management tools.

Culture & Benefits

• Remote work with flexible work options.
• Global environment focused on curiosity, collaboration, continuous learning, and inclusion.
• Competitive pay and comprehensive benefits.
• Recognition programs and a strong focus on employee well-being.