Platform Transformation Manager

Location: United States; locations listed include Buffalo, NY and Irvine, CA

Salary: USD $88,700–$150,800 per year, with potential bonus, sales incentives, and long-term incentives.

Company

hirify.global is a global technology company supporting the information technology ecosystem through technology products, cloud services, and the hirify.global Xvantage digital platform.

What you will do

• Drive adoption and effective utilization of hirify.global Xvantage, CRM, IDA, Zendesk, and other digital platform capabilities.
• Develop adoption, utilization, value-realization, enablement, communication, and change management plans.
• Onboard C9+ countries to standardized Xvantage processes and promote platform best practices.
• Support business transformation through process standardization, harmonization, continuous improvement, and Platform Operating Model implementation.
• Advise and coach regional and country leaders, sales teams, vendor managers, operational teams, associates, and management.
• Establish platform and business KPIs, report results, identify improvement opportunities, and connect regional leadership with Global Platform Business teams.

Requirements

• Four-year college degree or additional relevant experience in a related field.
• 5+ years of functional experience, including at least 3 years of position-specific experience.
• Strong business and platform acumen with the ability to translate platform capabilities into value-driven solutions.
• Experience with data-driven decision-making, KPI and performance management, process optimization, operating models, and analytical problem solving.
• Understanding of CRM, analytics, AI-enabled capabilities, automation, and digital platform workflows.
• Strategic execution, stakeholder management, communication, influencing, and cross-functional collaboration skills.

Culture & Benefits

• Healthcare benefits, paid time off, parental leave, and wellbeing benefits for U.S.-based employees.
• 401(k) plan with company match, disability coverage, and basic life insurance.
• Potential merit increases, annual bonuses, sales incentives, and long-term incentives based on position level and performance.
• Employment is subject to a drug test and a post-offer pre-employment background check.