Director, People Enablement Design (AI)

Location: London, United Kingdom

Company

Nscale provides high-performance GPU cloud infrastructure for AI start-ups and enterprise customers, helping reduce the complexity and cost of AI development.

What you will do

• Design experiences, resources, and nudges that improve how people work at Nscale.
• Own and build Manager Essentials and onboarding, including AI-enabled practice and problem-solving experiences.
• Set the design methodology and quality standard for People Enablement work.
• Select, brief, and manage external design partners while maintaining delivery quality.
• Define success measures, run experiments, and report on behavioural impact.
• Build a global digital onboarding experience from scratch and scale Manager Essentials during the first six to nine months.

Requirements

• Deep design expertise across 5Di, performance consulting, design thinking, or related fields.
• Experience owning a portfolio at company scale and accountability for its outcomes.
• Hands-on experience incorporating AI into professional work.
• Strong problem-solving persistence, including identifying why an experience is not landing and improving it.
• Comfort working as a senior individual contributor rather than managing a team immediately.

Culture & Benefits

• Culture centered on innovation, ownership, accountability, openness, and transparency.
• Close collaboration with the Head of People Enablement, two programme managers, engineering partners, and senior leadership.
• Hands-on role with significant influence over the executive and senior-leadership agenda.
• Opportunity to build People Enablement systems as the company scales.