Digital Product Owner (Fintech)

Location: Edinburgh or Stirling, United Kingdom; hybrid work with 2–3 days per week in the office

Company

A long-established savings, investment, asset management, and insurance business serving customers and advisers across the UK.

What you will do

• Develop and communicate a six-month rolling product roadmap aligned with customer needs, team outcomes, and business priorities.
• Maintain a three-month prioritised story backlog with clearly defined, value-focused items ready for delivery.
• Lead discovery with insight, UX, data, and operations teams to explore customer problems, feasibility, and value.
• Shape backlog items, define acceptance criteria, and support delivery teams in implementing digital changes.
• Use performance analytics, research, and adviser feedback to identify improvement opportunities and inform prioritisation.
• Collaborate with engineering, UX, operations, risk, and compliance to deliver high-quality, accessible, sustainable, and compliant journeys.

Requirements

• Experience in digital delivery or change, preferably within financial services.
• Strong understanding of digital channels, servicing journeys, and user-centred design.
• Experience managing backlogs, supporting roadmap planning, and prioritising work effectively.
• Customer-centric, data-driven approach with the ability to interpret digital performance and research.
• Clear communication and collaboration skills across delivery, UX, operations, risk, and compliance.
• Understanding of agile delivery, backlog refinement, product lifecycles, and regulatory expectations including Consumer Duty.

Nice to have

• Exposure to data analytics methods, insight tools, or digital analytics.
• Awareness of UK life and pensions products and servicing models.

Culture & Benefits

• Flexible working arrangements and workplace adjustments are available.
• Pension scheme of up to 18%, including employer contributions of up to 13%.
• Share Save, Share Incentive Plan, and financial wellbeing support.
• 38 days of annual leave including bank holidays, with the option to purchase up to five additional days.
• Paid parental leave and family support through the Inspiring Families policy.
• Private healthcare, critical illness cover, and life assurance, with additional family options.