5 дней назад
Marketing Operation Manager (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing Operation Manager (UPI/AI Payments): Owning the development and optimization of UPI payment products, including P2P, P2M, QR payments, mandates, and UPI Lite, with an accent on payment reliability, fraud prevention, and AI-driven user experiences. Focus on analyzing transaction failures, designing intelligent routing and retry logic, building real-time risk scoring and anomaly detection solutions, and coordinating NPCI, PSP, and TSP integrations.
Location: Bengaluru, India
Company
is hiring for a fintech product role focused on UPI payments and AI-driven payment experiences.
What you will do
- Own the UPI product roadmap across P2P, P2M, QR payments, VPA management, mandates, autopay, and UPI Lite.
- Drive TPAP applications, NPCI compliance, certifications, exemptions, and coordination with PSP and TSP partners.
- Improve payment success rates by analyzing errors, banks, instruments, and failure patterns, then designing retry and routing strategies.
- Apply AI and ML to real-time fraud scoring, transaction routing, anomaly detection, settlement monitoring, and failure prevention.
- Design intelligent payment experiences, including preferred payment methods, VPA suggestions, personalized cashback, and proactive transaction notifications.
- Build payment monitoring dashboards, alerts, automation, and operational tooling while managing partner escalations and SLAs.
Requirements
- 4+ years of experience as a Product Manager building UPI products on the TPAP, PSP, or payment gateway side.
- Strong understanding of the NPCI ecosystem, UPI error handling, settlement flows, and compliance requirements.
- Experience specifying and evaluating AI/ML applications for fraud scoring, payment routing, anomaly detection, or personalization.
- Experience improving payment success rates through transaction data analysis and systematic fixes.
- Strong analytical skills, including SQL, dashboards, funnel analysis, and translating transaction data into product decisions.
- Experience shipping consumer-facing mobile payment features and working across API, compliance, engineering, and business domains.
Nice to have
- Experience with wallets, lending, credit cards, insurance, or BNPL products.
- Familiarity with BBPS, UPI Lite, UPI mandates, or cross-border payment rails.
- Experience building or integrating AI chatbots, support automation, or LLM-based tools in fintech.
Culture & Benefits
- Cross-functional work spanning technology, data, compliance, business, and payment operations.
- Responsibility for payment reliability, risk controls, partner relationships, and customer-facing experiences.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →