Service Account Manager

Location: Taipei City, Taiwan

Company

hirify.global is an independent public precision technology company developing instruments, sensors, and subsystems for mission-critical applications; Tektronix is its wholly owned subsidiary.

What you will do

• Deliver service business in the assigned market and achieve sales targets and related KPIs.
• Manage, update, and forecast sales opportunities while maintaining accurate customer data in the CRM system.
• Handle contract and service processes for internal and external customers and coordinate optimal solutions with customers and internal teams.
• Develop customer procurement knowledge, identify key decision-makers, and build strong customer relationships through visits and cold calls.
• Collaborate with front-end sales teams to promote after-sales business and establish effective cooperation mechanisms.

Requirements

• At least 2 years of experience in service-related industries, such as customer service or after-sales support.
• Strong customer service mindset and independent problem-solving skills.
• Self-discipline, accuracy, and the ability to complete tasks efficiently and on time.
• Proactive attitude, strong responsibility, good communication skills, willingness to learn, and ability to work under pressure.
• Team-oriented, customer-focused, and aligned with company values and integrity standards.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Good English reading and writing skills.
• Willingness to travel as required.
• University graduation.

Culture & Benefits

• Full-time role based in Taipei City, Taiwan.
• Bonus eligibility is included in the total compensation package.
• hirify.global and its companies are equal opportunity employers committed to inclusion, diversity, and reasonable accommodations.