2 дня назад
Sales Operations Specialist (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Operations Specialist (Cybersecurity): Supporting the full sales process through order processing, sales support, reporting, Salesforce data management, and cross-functional coordination with an accent on customer service, process accuracy, and operational efficiency. Focus on resolving order issues, coordinating escalations, maintaining sales programs, and identifying process improvements in a fast-paced office environment.
Location: Hybrid, with 2–3 days per week required at the Addlestone office, United Kingdom.
Company
develops cybersecurity and application delivery solutions that help organizations create, secure, and operate applications.
What you will do
- Process purchase orders and resolve order-related issues.
- Coordinate with Field Sales, Inside Sales, Channel Sales, Revenue Operations, Legal, Finance, Accounting, and Global Services.
- Monitor and maintain assigned sales programs, including Traffix, Websafe, and VE Subscriptions.
- Support pre-sales and post-sales inquiries from channel partners and sales teams.
- Research customer and internal requests, coordinate expedited orders and escalations, and maintain Salesforce data integrity.
- Provide process training and identify improvements that strengthen business operations.
Requirements
- BA or BS degree.
- At least 1 year of sales support experience preferred.
- Understanding of sales and order administration processes.
- Intermediate experience with Salesforce and Oracle; Salesforce experience is preferred but not required.
- Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
- Strong organization, multitasking, communication, time management, collaboration, and problem-solving skills.
Nice to have
- Experience working in a high-tech environment.
- Knowledge of English and any European language.
- Basic project management and training skills.
Culture & Benefits
- Collaborative work with cross-functional sales and business teams.
- Customer-focused environment centered on improving customer experiences.
- Opportunity to work on process improvement and sales operations programs.
- Occasional on-call work and work outside normal hours, including evenings and weekends, may be required.
- Inclusive workplace supporting diversity and reasonable accommodations.
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