Sales AI & Tech Specialist (Fintech)

Location: London, England, United Kingdom — hybrid

Company

Canadian fintech company providing modular payment processing, payouts, card issuing, banking, risk, and fraud management technology across global markets.

What you will do

• Administer and maintain SDR and sales operations tools, including Salesforce, Gong, Clay, Nooks, AI-enabled prospecting tools, and automation platforms.
• Build and optimize workflows, lead scoring models, AI-assisted prioritization, sequencing logic, and automation processes.
• Manage lead enrichment, routing, segmentation, and AI-driven signal processes to provide actionable prospect data.
• Identify process improvements across systems, outreach workflows, reporting, and AI-enabled tooling to increase productivity and scalability.
• Partner with SDR and sales leadership to capture, analyze, and use lead data, call intelligence, activity metrics, and AI-generated signals.
• Train and onboard SDR, sales, and marketing colleagues and serve as the primary contact for tooling issues and system improvements.

Requirements

• Basic familiarity with Salesforce, Gong, Clay, Nooks, or AI-enabled prospecting platforms, with willingness to develop deeper expertise.
• Exposure to data enrichment, segmentation, prospecting, or AI tools, or strong motivation to learn these areas.
• Ability to collaborate with SDR, sales, marketing, and cross-functional teams on lead flows, handoffs, and tool adoption.
• Curious and analytical mindset with the ability to interpret performance metrics and identify improvement opportunities.
• Proactive problem-solving approach and enthusiasm for learning new systems, AI tools, workflows, and sales technology practices.

Culture & Benefits

• Hybrid work environment within a collaborative and innovative organization.
• Competitive holiday allowance and private medical insurance.
• Employee Assistance Programme and eye care support.
• Pension scheme and income protection.
• Parental leave.
• Inclusive workplace focused on employee development and authentic participation.

Hiring process

• Application management and candidate shortlisting may use automated tools, including AI.