5 дней назад
Account Management Senior Specialist for a Sustainability SaaS
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Management Senior Specialist for a Sustainability SaaS (B2B SaaS/LCA): Retaining and expanding a portfolio of mid-tier and large customers in the UKI market with an accent on renewals, revenue retention, and cross-sell opportunities. Focus on identifying churn risks through data, closing €40,000+ expansions, and coordinating sales, product, and customer success teams.
Location: Fully remote for candidates based in the United Kingdom or Ireland
Company
is a Helsinki-based SaaS company providing life-cycle assessment and decarbonization software for buildings, infrastructure, manufacturing, and construction products.
What you will do
- Retain and grow a portfolio of mid-tier and large B2B SaaS customers in the UKI market and manage Gross and Net Revenue Retention.
- Build trusted customer relationships and own the renewal process.
- Identify, nurture, and close expansion opportunities, including cross-sell and portfolio white-space mapping.
- Use customer data to identify churn risks and coordinate retention plans with CS Operations and other teams.
- Collaborate with the UKI market team on industry opportunities, events, and marketing campaigns.
- Improve account segmentation, prioritization, and customer retention and expansion processes.
Requirements
- Proven B2B SaaS account management experience across a large and diverse customer portfolio.
- Experience driving Net Revenue Retention and achieving individual and team targets.
- Experience identifying, nurturing, and closing revenue expansion opportunities of €40,000 or more.
- Data-driven, proactive, creative, and comfortable speaking with customers by phone.
- Strong collaboration skills, including coordinating sales, product, customer success, and other teams.
- Experience in life-cycle assessment, building sustainability, or embodied carbon is beneficial but not required; fast learning ability is essential.
Culture & Benefits
- Remote working with no fixed hours and substantial autonomy.
- Meaningful work supporting decarbonization and a zero-carbon future.
- Professional development opportunities and substantial responsibility.
- Supportive, expert, friendly, and highly international environment representing more than 40 nationalities.
- Low hierarchy, open information flow, social events, and opportunities to contribute to market transformation.
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