Epic Senior Systems Analyst - Ambulatory (Epic)

Location: Remote work limited to Ohio; work at home in Columbus, Ohio 43202.

Company

hirify.global is a healthcare system focused on supporting patient wellness, clinical operations, and community health.

What you will do

• Gather stakeholder requirements, map healthcare workflows, perform gap analyses, and design Epic configurations aligned with operational goals.
• Configure, test, deploy, and support Epic applications, including records, workflows, security, reporting, interfaces, and downstream processes.
• Manage smaller implementation and upgrade projects using waterfall or agile methodologies, leading cross-functional project teams.
• Coordinate releases, environment moves, go-live support, hypercare, service requests, incident triage, root-cause analysis, and SLA delivery.
• Collaborate with interface and analytics teams on HL7, FHIR, CCD/CCDA, Clarity, Caboodle, registries, and operational reporting.
• For the training focus, design and govern CareConnect curricula, maintain training environments, and improve end-user support processes.

Requirements

• Bachelor's degree in computer science, information technology, healthcare administration, or a related field; 10+ years of relevant healthcare experience may substitute for the degree.
• 5–7 years of system analysis and support experience in a healthcare environment.
• Experience with Epic applications and healthcare workflows, plus strong requirements gathering, workflow design, testing, documentation, and stakeholder communication skills.
• Knowledge of ITIL, change control, SDLC, system governance, and waterfall/agile project methodologies.
• Experience managing complex projects and leading cross-functional teams.
• Work must be performed from Ohio.

Nice to have

• Current Epic certification or proficiency in relevant modules such as HB, PB, Cadence, Referrals, Orders, ClinDoc, or Clarity.
• Three or more years of Epic build and configuration experience, system integration, HL7/FHIR, and interface testing.
• SQL/Clarity, Caboodle, SlicerDicer, Radar, Reporting Workbench, business intelligence, or analytics experience.
• For the Application Training role: Epic Training Environment Build certification with 3+ years of experience and two Epic Application Principal Trainer certifications.
• ITIL Foundation, healthcare application, cloud platform, regulatory compliance, or large hospital system experience.

Culture & Benefits

• 40 scheduled hours per week on the day shift.
• Work-from-home arrangement within Ohio.
• Focus on lifelong learning, professional excellence, patient safety, and community health.
• Equal employment opportunity and compliance with applicable state, federal, and local regulations.