Technical Support Specialist (Linux/Windows Server)

Location: Remote within the Czech Republic

Company

hirify.global provides customer-facing hosting and IT infrastructure services supported by an Operations team.

What you will do

• Provide 24/7 third-level technical support and communicate with customers in English through a ticket system.
• Monitor and troubleshoot customer IT infrastructure, including compromised servers, websites, and managed server environments.
• Perform website and server migrations, error analysis, server provisioning, and construction.
• Install, configure, and administer servers, networks, and applications.
• Document technical solutions and proactively monitor internal infrastructure.

Requirements

• Completed technical vocational training in IT or relevant professional IT experience.
• Strong Linux administration skills using the shell or terminal.
• Service-oriented, independent, and responsible approach to technical customer support.
• Experience with hardware and Windows Server administration.
• Mandatory English proficiency, as English is the company language.

Nice to have

• Initial Bash scripting knowledge and basic programming skills.
• Experience with SQL databases.
• Sound knowledge of German.

Culture & Benefits

• Full-time permanent employment with flexible working hours and remote or hybrid work options.
• Flat hierarchies, freedom to organize work and time, direct communication, and an open feedback culture.
• Professional and personal development opportunities with intensive training and onboarding.
• Meal vouchers, a MultiSportCard, additional sick pay, and 30 days of vacation.
• Possibility of working from the summer office in Mallorca or from any EU country.
• Volunteer Day, corporate benefits, and company and team events.