5 дней назад
Marketing Operations & Lifecycle Manager (UK & ANZ) (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing Operations & Lifecycle Manager (UK & ANZ) (Fintech): Optimising customer, partner, and merchant lifecycle programs across acquisition, onboarding, activation, engagement, retention, and growth with an accent on CRM automation, MarTech integration, attribution, and performance measurement. Focus on orchestrating customer journeys, improving lead flow and data quality, and translating behavioural and marketing data into commercial insights.
Location: Brisbane, Queensland, Australia
Company
provides payment technology and software solutions for credit, debit, prepaid, and merchant services, supporting millions of people, businesses, financial institutions, and cardholders worldwide.
What you will do
- Own the marketing operations strategy, lifecycle marketing programs, and MarTech ecosystem across the UK and ANZ.
- Design, implement, and optimise customer, partner, and merchant lifecycle programs from acquisition through retention and growth.
- Manage marketing automation, CRM integrations, lead scoring, segmentation, nurture programs, and customer journey orchestration.
- Establish attribution, reporting, dashboards, and performance measurement for marketing contribution to pipeline and revenue.
- Partner with Sales, Product, Customer Success, Operations, and Technology to maintain reliable lead flow and data integrity.
- Continuously improve campaign execution, automation workflows, customer journeys, operational processes, and data quality.
Requirements
- Bachelor's degree in Marketing.
- At least 6 years of relevant marketing services or agency experience, including email automation.
- Experience managing high-volume CRM and marketing automation platforms such as Salesforce, Pardot, Marketo, or HubSpot.
- Strong knowledge of lifecycle marketing, customer journey mapping, lead management, attribution modelling, and marketing performance measurement.
- Experience with segmentation, nurture program design, A/B testing, campaign optimisation, conversion improvement, reporting, and governance.
- Strong analytical, strategic, communication, ownership, and cross-functional collaboration skills.
Nice to have
- Payments industry experience.
- Experience in professional services, SaaS, fintech, or finance.
Culture & Benefits
- Inclusive, global teams focused on collaboration and shared results.
- Opportunities to learn from experienced specialists and grow across an international organisation.
- Culture built around client focus, ownership, innovation, empowerment, and continuous improvement.
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