Technical Success Manager - Tech (Healthcare)

Location: Rochester, Minnesota, United States; remote work available

Salary: $127,900–$185,500 per year

Company

hirify.global is a major healthcare provider operating hirify.global Platform programs and investing in patient-centered medical technology.

What you will do

• Serve as the primary technical contact for assigned hirify.global Platform customers and guide onboarding, implementation, integration, and ongoing support.
• Troubleshoot cloud infrastructure and complex technical issues, lead root cause analysis, and coordinate resolutions with engineering and support teams.
• Manage infrastructure through code and GitOps workflows, including version-controlled configuration and automated deployments.
• Lead healthcare interoperability and data exchange initiatives involving EMR/EHR configuration and clinical workflow integration.
• Interpret solution architecture, design deployment configurations, and oversee integrations for healthcare environments.
• Partner with Delivery and Project Managers, business stakeholders, and technical teams while supporting strategic expansion of platform programs.

Requirements

• Bachelor’s degree in engineering, mathematics, computer science, health science, or another analytical or quantitative field, plus at least three years of relevant professional or research experience.
• Understanding of the technology industry, emerging technology opportunities, and data-derived product solutions used to advance medical care.
• Familiarity with AI, machine learning, deep learning, statistical data processing, regression, neural networks, decision trees, clustering, pattern recognition, probability theory, or data science methods.
• Strong verbal and written communication, relationship management, presentation, mentoring, and account management skills.
• Ability to work independently and collaboratively, manage several client accounts, and think strategically about improving the MCP Accelerate Program.
• Visa sponsorship, visa transfer, and the F-1 STEM OPT extension are not available for this position.

Nice to have

• Experience with GCP, Azure, GitOps, infrastructure as code, Linux administration, EMR integration, FHIR, HL7v2, or CDA.
• Experience with Jira, ServiceNow, and other work management tools.
• MBA or master’s degree in a related field.
• Experience with startup companies.

Culture & Benefits

• Full-time Monday–Friday schedule with 80 hours per pay period.
• Medical, dental, vision, HSA, and FSA benefits.
• Competitive retirement package and continuing education opportunities.
• 10% or more travel may be required.