Client Delivery Executive (Healthcare)

Location: Remote in the United States

Salary: $120,000–$160,000 USD annual base salary in New Jersey, New York, Washington, Colorado, Illinois, and Massachusetts; discretionary bonus and/or equity may also be available.

Company

SS&C is a financial services and healthcare technology company providing technology, operations, data, and services to financial services and healthcare organizations worldwide.

What you will do

• Serve as the senior relationship leader and primary executive contact for strategic healthcare clients.
• Build trusted relationships with C-suite stakeholders across health plans, PBMs, pharmacy organizations, and other healthcare providers.
• Develop account strategies covering client priorities, risks, executive engagement, retention, renewals, and growth opportunities.
• Coordinate Product, Technology, Operations, Implementation, Sales, Finance, and other teams to deliver against client commitments.
• Lead executive governance, business reviews, strategic planning sessions, and escalations through timely resolution.
• Connect client business challenges with SS&C Health capabilities, product strategy, roadmap, and expansion opportunities.

Requirements

• 10+ years of progressive experience in healthcare and complex enterprise client relationship management.
• Strong understanding of health payers and/or the pharmacy ecosystem, including health plans, PBMs, pharmacy operations, claims administration, or healthcare technology.
• Demonstrated success working with C-suite and senior healthcare executives and managing complex accounts with multiple products, services, stakeholders, and delivery teams.
• Strong executive presence, communication, presentation, negotiation, judgment, and conflict-resolution skills.
• Ability to translate client objectives into priorities, influence decisions in a matrixed organization, and mobilize cross-functional teams.
• Bachelor’s degree required; an advanced degree or equivalent healthcare industry experience is preferred.

Culture & Benefits

• Work with industry experts, modern platforms, evolving technologies, and large-scale enterprise environments.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunity.

Hiring process

• Applications are accepted on an ongoing basis until the position is filled.