IT Vendor Manager

Location: 100% remote, work from home within the United States; candidates must be authorized to work for any US employer without current or future visa sponsorship.

Salary: $120,000–$132,000 per year, plus a 5% bonus.

Company

hirify.global provides FCC-certified telephone captioning services and technology that help seniors and people with hearing loss communicate more independently.

What you will do

• Lead the IT Vendor Relations Managers team, set governance standards, and ensure consistent vendor management practices.
• Own assigned third-party vendor relationships and oversee the full lifecycle from onboarding through offboarding.
• Manage contractual commitments, SLAs, KPIs, performance reviews, remediation plans, renewals, and escalations.
• Lead or support contract negotiations, including renewals, amendments, pricing protections, and risk safeguards.
• Partner with Finance on forecasting, budgeting, spend tracking, invoice validation, and cost optimization.
• Provide leadership with structured updates on vendor health, risks, performance, and improvement opportunities.

Requirements

• Bachelor’s degree with a focus on Information Technology, Business Technology Management, or Finance.
• 5+ years of experience in vendor management, contract management, sourcing, or related commercial roles.
• 3+ years of experience leading or directly supervising a team.
• Experience managing enterprise vendor relationships, contract lifecycles, negotiations, vendor spend, and performance tracking.
• Strong analytical, commercial, planning, budgeting, communication, presentation, and problem-solving skills.
• US work authorization without current or future visa sponsorship is required. Willingness to work flexible hours and travel up to 10%, including overnight travel, is required.

Culture & Benefits

• Remote work environment based at home.
• Collaborative, flexible, and results-driven culture focused on integrity, accountability, service, quality, and innovation.
• Comprehensive benefits program and a 5% bonus opportunity.
• Work involves virtual collaboration using modern communication tools such as Microsoft Teams.

Hiring process

• Applications are reviewed personally by the talent acquisition team.
• Selected candidates are contacted with information about potential fit and next steps.