AI Strategy, Transformation & Solutions Consultant (AI)

Location: Remote

Company

hirify.global Software acquires and operates established vertical software businesses and rebuilds their products and operations around AI through shared services and business transformation teams.

What you will do

• Work with business leaders and functional teams across Sales, Marketing, Customer Support, Finance, HR, and Operations to identify operational problems and priorities.
• Map current-state processes, perform root-cause analysis, define requirements, and design future-state processes and operating models.
• Identify and prototype practical AI use cases for document analysis, customer support, reporting, research, knowledge management, CRM operations, and internal productivity.
• Configure and improve CRM, helpdesk, ERP, HRMS, project-management, and reporting systems, including workflow automations and integrations.
• Coordinate testing, UAT, data validation, documentation, rollout, troubleshooting, and user adoption.
• Analyze operational data, build KPI frameworks and dashboards, and measure business outcomes across multiple portfolio companies.

Requirements

• 4+ years of experience in business consulting, business transformation, management consulting, business analysis, digital transformation, operations transformation, SaaS operations, or a similar role.
• Strong process mapping, requirements gathering, root-cause analysis, solution design, and stakeholder-management skills.
• Hands-on experience using AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar platforms in real business processes.
• Experience implementing or improving CRM, helpdesk, ERP, HRMS, or project-management systems.
• Good understanding of workflow automation, APIs, integrations, data flows, and strong Excel-based business analysis.
• Ability to independently drive loosely defined business problems through implementation and create process maps, requirements, SOPs, implementation plans, and management presentations.

Nice to have

• Experience in technology consulting, business process transformation, post-acquisition integration, or SaaS, RevOps, Sales Ops, Support Ops, or Finance Operations.
• Experience with AI agents, multi-step AI workflows, AI-assisted document processing, or knowledge-management solutions.
• Experience with n8n, Make, Zapier, Power Automate, UiPath, Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Jira, NetSuite, QuickBooks, or similar platforms.
• Basic Python or JavaScript knowledge.

Culture & Benefits

• Remote work with collaboration across a diverse, global team.
• AI transformation projects are implemented in real businesses and measured through business outcomes.
• Exposure to multiple B2B SaaS companies, industries, business functions, and enterprise systems.
• Opportunities for career advancement and professional development.
• Competitive salary commensurate with experience.