Senior Print Partner Operations Manager

Location: Sydney, Australia, with campuses in Melbourne and co-working spaces in Brisbane, Perth, and Adelaide. Flexible choice in where and how to work.

Company

Canva is a design platform helping people and businesses create and deliver visual content, including printed products.

What you will do

• Own a portfolio of print partners and suppliers across APAC, driving performance, accountability, and growth.
• Lead partner readiness and onboarding for new products, partners, and capabilities.
• Improve operational processes, partner performance, and the scalability of the print partner network.
• Build relationships with external partners and manage operational escalations.
• Partner with Product, Commercial, CX, Engineering, and Supply Chain teams.
• Monitor performance, identify risks, develop resolution plans, and lead strategic initiatives from concept through execution.

Requirements

• Experience in marketplace operations, partner or supplier management, supply chain, or a related field.
• Experience independently owning a portfolio, program, business area, partner network, or operational function.
• Strong experience managing external partners, suppliers, merchants, or fulfilment providers.
• Experience scaling partner or supplier networks across multiple markets or operational environments.
• Strong communication, commercial judgment, stakeholder management, and independent execution skills.
• Comfort operating in ambiguity and turning complex situations into clear actions.

Culture & Benefits

• Equity packages.
• Inclusive parental leave for parents and carers.
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup.
• Flexible leave options.
• Interviews are conducted virtually.