Sr Manager, Lab Operations Learning and Development

Location: US Remote; travel required up to 50% of the time. Occasional evening or weekend availability may be needed for training events, system implementations, or global collaboration.

Salary: $133,900–$166,950 USD per year

Company

hirify.global develops cell-free DNA testing and personalized genetic diagnostics focused on oncology, women’s health, and organ health.

What you will do

• Develop and execute learning and development strategies for laboratory operations, aligned with business objectives, HR timelines, and department priorities.
• Build and facilitate leadership, management, onboarding, mentorship, job-shadowing, rotational, and career-development programs for employees and leaders at different levels.
• Design and deliver soft-skills, leadership, cross-functional business, instructor-led, blended, and e-learning programs.
• Administer the laboratory operations LMS, maintain training records, coordinate training logistics, and manage the centralized knowledge base.
• Measure training completion, time-to-competency, learner satisfaction, business impact, ROI, and other L&D KPIs for senior stakeholders.
• Partner with HR, laboratory operations leaders, department trainers, internal SMEs, and external vendors to improve curriculum and support organizational growth.

Requirements

• Bachelor’s degree in Life Sciences, Organizational Development, Education, or a related field.
• 4–6 years of experience in training design, curriculum development, and delivery within a high-volume organization.
• At least 2 years of experience in a biotech, pharmaceutical, or clinical laboratory environment is preferred.
• Experience facilitating leadership development frameworks such as DiSC, CliftonStrengths, or coaching models.
• Experience managing or administering an LMS in a regulated environment.
• Strong communication, presentation, organizational, analytical, data-literacy, problem-solving, and cross-functional collaboration skills, including the ability to build L&D dashboards and interpret training metrics.

Nice to have

• Experience building and executing L&D programs during organizational growth and large-scale operational change.
• Experience with e-learning authoring tools, competency framework design, and behavioral anchoring.

Culture & Benefits

• Benefits include medical, dental, vision, life, and disability plans for eligible employees and dependents.
• Additional benefits include free testing for employees and immediate families, fertility care benefits, pregnancy and baby-bonding leave, 401(k), and commuter benefits.
• Work takes place primarily in office and laboratory environments, with occasional access to laboratory areas requiring safety protocols and PPE.
• The role supports a dynamic, fast-paced biotech environment focused on continuous improvement and high work standards.