Junior Program Manager, State and Local Government

Location: Remote work with periodic travel to Ohio BMV sites; locations include Columbus, Cleveland, Cincinnati, and Twinsburg, Ohio, and the ID card personalization plant in Bolingbrook, Illinois. Up to 15% travel is required based on business needs. U.S. citizenship is required.

Company

hirify.global's joint venture Veridos provides secure identity solutions for governments, including passports, ID cards, mobile IDs, and border control systems.

What you will do

• Maintain project schedules, workplans, work breakdown structures, action logs, risk and issue registers, status reports, and project documentation.
• Coordinate meetings and execution activities with customers, subcontractors, vendors, and internal stakeholders.
• Support contractual deliverables, including Ohio BMV G1–G7 requirements and customer-specific deliverables.
• Monitor milestones, service levels, contractual commitments, risks, issues, escalations, and account health.
• Prepare operational reports, scorecards, QBRs, MBRs, and executive status reporting.
• Support proposals, renewals, change requests, account growth, project transitions, and continuous improvement initiatives.

Requirements

• Bachelor's degree in a related field or equivalent professional experience.
• 2–5 years of experience in project coordination, program management, account management, operations management, customer success, professional services, or a related customer-facing role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite and project management or collaboration tools.
• Ability to manage multiple priorities, work independently, collaborate in a matrixed organization, and drive work to completion.
• Strong customer-facing, analytical, critical-thinking, and problem-solving skills.
• Valid driver's license and willingness to travel up to 15% based on business needs.
• U.S. citizenship and successful completion of applicable background screening are required.

Nice to have

• PMP, CAPM, or active pursuit of a PMI certification.
• Experience with state or local government, DMV programs, identity management, or regulated industries.
• Knowledge of PMI, Agile, Hybrid Agile/Waterfall, Scaled Agile, or ITIL methodologies.
• Experience with government contracts, account management, contract deliverables, executive reporting, proposals, pricing exercises, contract modifications, or RFP/RFI responses.
• Experience coordinating geographically dispersed teams, subcontractors, vendors, or field service organizations.
• Experience supporting business operations, customer success, service delivery, or account management functions.

Culture & Benefits

• Remote work with periodic travel to customer sites.
• Exposure to multiple government technology programs, customer environments, and operational models.
• Opportunity to support additional customer accounts, programs, proposals, and Professional Services initiatives as business needs evolve.
• Professional growth and advancement opportunities within the Professional Services organization.
• Inclusive, multicultural workplace with a focus on secure and innovative identity solutions.