CRM Platform Tech Lead (Salesforce)

Location: US-based role with onsite or hybrid work from Santa Ana, California or Jersey City, New Jersey; remote candidates may be considered but must travel to an office every 1–2 months.

Salary: $165,000–$250,000 per year, with potential eligibility for bonuses, commissions, or other compensation.

Company

hirify.global provides technology-enabled authentication, grading, vaulting, and sales services for trading cards, autographs, comics, coins, video games, tickets, and memorabilia through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Own the Salesforce architecture, configuration, customizations, integrations, and data model.
• Lead Salesforce development initiatives from requirements and planning through testing, release, and deployment.
• Manage Salesforce consultants and developers, assign work, review solutions, and maintain delivery standards.
• Build and communicate a multi-year Salesforce roadmap aligned with business priorities.
• Translate business requirements into scalable solutions, challenge unsuitable requests, and guide executive stakeholders toward alignment.
• Govern change management, release processes, technical debt, vendor relationships, and integrations with ERP, IT, and Data teams; support AI enablement and product integration.

Requirements

• 10+ years of experience with customer experience platforms including Salesforce, with hands-on development and configuration experience.
• At least 2 years of people-management or team-lead experience.
• Expertise in Apex, LWC, SOQL, REST/SOAP APIs, and complex declarative automation.
• Strong knowledge of Salesforce architecture, data models, and integration patterns; Salesforce certifications are strongly preferred.
• Experience leading Salesforce projects end-to-end and managing developers, consultants, executive stakeholders, and business requirements.
• Must be legally able to work in the United States; hirify.global uses e-Verify.

Nice to have

• Experience managing external Salesforce consultants or implementation partners.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays.
• Employee discounts on selected grading services, flexible schedules, company events, and team-building activities.

Hiring process

• Video interviews require cameras to be on; some interview steps may take place by phone.
• Remote candidates may be asked to attend an onsite interview during the final stages.