Account Manager (B2B SaaS)

Location: Remote across the United States; occasional company travel twice a year for company meetings.

Pay range: $120,000–$140,000/year USD, plus variable compensation and equity.

Company

hirify.global provides an AI-enabled integration platform that helps B2B software companies build, deploy, and scale integrations.

What you will do

• Own a portfolio of technical B2B SaaS customers across onboarding, adoption, value realization, renewal, and expansion.
• Build relationships with CTOs, CPOs, engineering leaders, product teams, finance, and procurement stakeholders.
• Create account plans connecting customer goals, integration strategy, adoption milestones, business outcomes, and commercial priorities.
• Lead renewals and expansion end to end, including forecasting, opportunity strategy, negotiation, contracting, and commercial close.
• Translate APIs, webhooks, embedded experiences, integration workflows, and developer tooling into clear business value.
• Partner with technical account management, support, solutions engineering, product, engineering, marketing, and finance teams to drive outcomes and resolve escalations.

Requirements

• 5+ years of experience in account management, customer success, technical sales, consulting, or a related customer-facing role in a technical B2B SaaS business.
• Proven experience owning revenue across a customer portfolio, including renewals, expansion, forecasting, negotiation, and commercial close.
• Experience working with technical software products and product, engineering, architecture, or IT stakeholders.
• Ability to explain complex technical concepts to engineers, executives, and less-technical audiences.
• Strong business acumen, organization, communication, presentation, discovery, negotiation, and executive-communication skills.
• Willingness to learn APIs, authentication, webhooks, data formats, integration architecture, and developer and low-code experiences.

Nice to have

• Experience with embedded software, iPaaS, APIs, integration platforms, automation, developer tools, cloud infrastructure, or workflow products.
• Familiarity with REST or GraphQL APIs, OAuth, webhooks, JSON, or integration architecture.

Culture & Benefits

• Remote work across the US with company travel twice a year.
• Unlimited and flexible paid time off.
• Medical, dental, and vision coverage for full-time employees and dependents.
• Company-paid life insurance and short- and long-term disability insurance.
• 401(k) plan with a 4% company match.
• Company-provided equipment and a $1,000 new-hire setup stipend.