Sales Assistant (Hydro Flask)

Location: Bend, Oregon, USA; hybrid with 3 days onsite and remote work on Mondays and Fridays

Company

hirify.global is a global consumer products company whose Home & Outdoor division includes Hydro Flask, OXO, and Osprey.

What you will do

• Support the Sales Manager and serve as a primary contact for sales representative and retailer inquiries.
• Manage order entry, order revisions, fulfillment issues, product inquiries, and relevant invoicing or credit card issues.
• Set up new accounts and maintain accurate retailer and representative information in Oracle.
• Coordinate with marketing, sales, operations, and shared services teams on channel resources, billing, vendor compliance, and customization orders.
• Prepare meeting recaps, inventory reports, and other requested reports while communicating seasonal marketing updates.
• Identify and propose opportunities to increase sales, including replacement products for out-of-stock items.

Requirements

• Associate degree.
• At least 1 year of customer service or account management experience.
• Strong customer service, teamwork, proactive problem-solving, and communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Authorized to work in the United States on a full-time basis.

Nice to have

• Bachelor’s degree.
• Experience with Oracle ERP or a similar system.
• Experience with customer relationship management systems.

Culture & Benefits

• Flexible hybrid work model with in-office collaboration Tuesday through Thursday.
• Salary and bonus.
• Healthcare, dental, vision, paid holidays, paid parental leave, and paid time off.
• 401(k) with company match, basic life insurance, and short- and long-term disability coverage.
• Paid charitable leave and educational assistance.