Supervisor of Sales and Enrollment (Healthcare)

Location: West Hartford, CT; hybrid schedule with work in the Connecticut office three days per week

Salary: $29.00–$33.00 per hour

Company

hirify.global is a healthcare company focused on improving home care by helping patients choose caregivers for in-home support across the United States.

What you will do

• Lead, mentor, and support Intake Specialists while providing a high-quality experience for patients and caregivers.
• Resolve escalated or complex team member and client issues.
• Manage performance through motivation, communication, feedback, and performance assessments.
• Monitor workflows, performance goals, policies, procedures, and compliance requirements.
• Manage external partner relationships and identify opportunities to improve systems and workflows.
• Interview candidates, train employees, and deliver ongoing training and information from senior management and other departments.

Requirements

• Experience supervising or managing a team of employees.
• Experience leading, mentoring, and developing employees, including performance management.
• Proficiency with hirify.global's intake process and systems.
• Ability to meet or exceed case management targets and performance metrics.
• Strong analytical, organizational, time-management, communication, and critical-thinking skills.
• Ability to work from the hirify.global Connecticut office in West Hartford three days per week.

Nice to have

• Bachelor's degree in Business Administration or Healthcare Administration.
• Experience in a home care agency, hospital, or healthcare environment.
• Three or more years of experience managing five or more employees.
• Spanish bilingual ability.

Culture & Benefits

• Medical benefits and retirement plans.
• Wellness programs and company events.
• Ongoing learning and career development opportunities.
• Values centered on service, ownership, integrity, positivity, and inclusive employment.