Bilingual Administrative Assistant (Basic Accounting Support)

Location: Permanent work from home; Monday to Friday, 9:00 AM–5:30 PM Eastern Time, with a 1-hour unpaid break

Hourly pay rate established based on performance in the application process.

Company

hirify.global provides remote staffing and client placement services.

What you will do

• Answer calls and routine emails in English and Spanish, assisting with portal access, statements, password resets, and basic account questions.
• Open and update tasks in the property management platform and maintain owner, tenant, and vendor contact information.
• Track pending items, deadlines, approvals, and follow-ups, and prepare routine reports, letters, and forms.
• Process and organize invoices and vendor documents while supporting basic accounts payable, accounts receivable, billing, and payment inquiries.
• Support collection calls using approved scripts, document payment commitments, and maintain accurate electronic financial records.
• Escalate disputes, payment-plan requests, and other issues requiring management review.

Requirements

• Fluent written and spoken English and Spanish required.
• Basic accounting, bookkeeping, AP/AR, invoicing, billing, or payments experience.
• Strong Excel, Outlook, PDF, and data-entry skills.
• Professional telephone manner, clear communication, strong organization, and reliable follow-up skills.
• Ability to handle confidential financial and customer information, follow written procedures accurately, and recognize when escalation is needed.
• Availability for the stated Eastern Time schedule and a Windows PC are required.

Nice to have

• Experience with Buildium or similar property management software.
• Property management, real estate, collections, or accounts receivable experience.
• Previous bilingual customer service or administrative experience.
• Experience working with U.S.-based clients.

Culture & Benefits

• Permanent work-from-home arrangement.
• Independent contractor engagement.
• Immediate hiring.
• Health insurance coverage for eligible locations.

Hiring process

• Complete the application assessment questions, technical check, and voice recording.
• Hourly pay is established based on performance during the application process; complete submissions receive priority review.