Deal Desk Manager (SaaS)

Location: Hybrid, based in the New York City office

Company

hirify.global is an AI-powered SaaS platform focused on business planning.

What you will do

• Own regional Deal Desk support across new business, renewals, upsells, amendments, and other commercial motions.
• Structure and review deals in Salesforce and CPQ, including pricing, products, quantities, billing terms, contract dates, and special terms.
• Partner with Sales, Legal, Finance, GTM Systems, and leadership on pricing guidance, approvals, order forms, billing, and reporting.
• Ensure Salesforce quotes and customer-facing order forms are accurate, compliant, and aligned before signature.
• Identify recurring deal issues and improve Salesforce, CPQ, approval workflows, quote validation, and self-service processes.
• Support Sales onboarding and training on Deal Desk processes, Salesforce hygiene, and quote creation.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, Deal Desk, Business Operations, Sales Strategy, or a similar role.
• Experience with B2B SaaS or enterprise software is strongly preferred.
• Strong working knowledge of Salesforce; Salesforce CPQ or another quoting tool is a strong plus.
• Familiarity with quote-to-cash processes, pricing, approvals, order forms, and commercial deal workflows.
• Ability to collaborate with Sales, Legal, Finance, Systems, Strategy, leadership stakeholders, and distributed teams.
• Process-oriented, pragmatic, and comfortable balancing speed, accuracy, and risk in a fast-paced environment.

Nice to have

• Fluency with AI tools and automations, with interest in applying them to CPQ and Deal Desk workflows.

Culture & Benefits

• Competitive base salary, equity package, and comprehensive benefits.
• Generous time off and parental leave policies.
• High-end equipment for work.
• Culture focused on teamwork, rigor, action, empathy, humility, and customer impact.

Hiring process

• Background checks may include employment history, education, and legally permitted criminal-record verification.
• Checks are conducted lawfully with candidate consent before formal employment contracts are signed.