Deal Desk Manager

Location: Hybrid, based in the New York City office, United States

Company

hirify.global is an AI-powered SaaS platform focused on business planning.

What you will do

• Own regional Deal Desk support across new business, renewals, upsells, amendments, and other commercial motions.
• Structure and review deals in Salesforce and CPQ, checking quotes, pricing, products, quantities, billing terms, contract dates, ramp structures, and special terms.
• Partner with Sales, Legal, Finance, GTM Systems, Sales Leadership, Account Executives, Sales Managers, and GTM leaders on pricing, approvals, non-standard terms, billing readiness, and commercial processes.
• Align Salesforce quotes and customer-facing order forms before signature and closed-won processing, including quarter-end execution.
• Identify recurring issues and improve Salesforce, CPQ, approval workflows, quote validation, and self-serve Deal Desk processes.
• Support Sales onboarding and training on Deal Desk processes, Salesforce hygiene, and quote creation best practices.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, Deal Desk, Business Operations, Sales Strategy, or a similar role.
• Strong working knowledge of Salesforce.
• Familiarity with quote-to-cash processes, pricing, approvals, order forms, or commercial deal workflows.
• Ability to work with Sales, Legal, Finance, Systems, Strategy, leadership stakeholders, and distributed teams.
• Process-oriented and pragmatic, with the ability to balance speed, accuracy, and risk.
• Comfort working in a fast-paced, high-growth environment.
• Curiosity and fluency with AI tools and automations, with an interest in applying them to CPQ and Deal Desk workflows.

Nice to have

• Experience in B2B SaaS or enterprise software.
• Experience with Salesforce CPQ or another quoting tool.

Culture & Benefits

• Competitive base salary, equity package, and comprehensive benefits.
• Generous time off and parental leave policies.
• High-end equipment.
• Collaborative, action-oriented culture focused on rigor, empathy, feedback, inclusion, and customer impact.
• Background checks may be conducted lawfully before formal employment contracts, with candidate consent.