Deal Desk Manager (Cybersecurity)

Location: US, Remote. The role supports the North America region and requires a minimum 25Mbps consumer-grade broadband connection.

Base salary: USD $115,000–$140,000 annually, plus equity in the form of stock options.

Company

hirify.global is a remote cybersecurity product company developing the NodeZero platform for production-safe autonomous penetration testing and security assessment operations.

What you will do

• Manage order processes and support deal desk activities for North American sales.
• Partner with Sales representatives and leadership to structure complex, non-standard enterprise deals, including custom discounts, ramp structures, and multi-year commitments.
• Review and approve deals against approval matrices, discounting policies, and revenue recognition guidelines; process accurate and timely sales orders.
• Ensure compliance with US, Canadian, and Mexican tax requirements, including tax exemption certificates, cross-border withholding tax documentation, DTAA forms, and tax residency paperwork.
• Coordinate with Finance, Provisioning, Legal, and Product on billing setup, multi-currency handling, software provisioning, contract reviews, RFPs, and Vendor Risk Assessments.
• Train Sales teams, maintain CRM data integrity, resolve order and approval issues, and improve quote-to-cash processes.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of experience in Deal Desk, Revenue Operations, or Order Management roles.
• Proficiency in CRM systems such as Salesforce, Quote-to-Cash, and relevant sales and AI tools.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Culture & Benefits

• Inclusive, diverse, collaborative culture focused on respect, ownership, creativity, and results.
• Remote-first work environment; the company also supports hybrid work depending on the role and location, including a Chicago office where some roles require regular in-office presence.
• Health, vision, and dental insurance for employees and families.
• Flexible vacation policy and generous parental leave.
• Career development opportunities and equity eligibility for all full-time roles.