System Rel & Support Lead 24/7 - Mon-Fri - 11AM-8PM or 330-1130EST (OpenShift/Java)

Location: In-office in Lakewood, Colorado, or Pittsburgh, Cleveland, Denver, Dallas, Birmingham, or Phoenix. Monday–Friday, 11:00 AM–8:00 PM EST or 3:30 PM–11:30 PM EST, with rotating 24x7 on-call responsibilities.

Base salary: $75,000–$137,500 per year, plus incentive eligibility.

Company

hirify.global is a financial services organization with a technology organization supporting critical production systems and customer-focused services.

What you will do

• Monitor, maintain, and support critical production applications across OpenShift, Oracle, Java, MongoDB, and SQL environments.
• Own production incidents from detection through resolution or escalation using Dynatrace and ServiceNow.
• Design and improve automated monitoring and operational processes with Ansible and enterprise automation tools.
• Lead disaster recovery planning, testing, execution, continuity testing, and application governance.
• Coordinate with development, infrastructure, delivery, and business stakeholders to onboard applications and maintain operational readiness.
• Provide technical leadership and mentorship while driving troubleshooting, monitoring, reliability, and continuous-improvement practices.

Requirements

• 3+ years of relevant or direct industry experience.
• Bachelor’s degree or a comparable combination of education, certifications, and experience.
• Experience with application maintenance, IT incident management, IT service management, technical troubleshooting, APIs, and software reliability.
• Availability for in-office work and rotating 24x7 on-call coverage, including weekends and after-hours support.
• Employment visa sponsorship and STEM OPT participation are not available.
• Ability to manage risk, follow technology standards, and support compliance, audits, and regulatory inquiries.

Culture & Benefits

• Inclusive workplace focused on customer service, respect, collaboration, and employee contribution.
• Medical, prescription, dental, vision, life insurance, disability, and Health Savings Account options.
• 401(k) matching, pension, stock purchase plans, dependent care reimbursement, and family-support programs.
• Educational assistance, including select fully paid programs, plus wellness programs with financial incentives.
• Paid holidays, occasional absence days, parental leave, and 15–25 vacation days depending on career level and service.