Senior Accounts Management Manager (Fintech)

Location: Remote within the United States; travel 10%–20% of the time.

On-target earnings: $231,250–$306,250 per year in CA, WA, NY, NJ, and CT; $205,000–$280,000 per year in other U.S. states.

Company

Affirm provides buy-now-pay-later consumer financing with no hidden fees or compounding interest.

What you will do

• Lead best practices for managing complex omni-retail accounts and building long-term merchant relationships.
• Oversee a portfolio of strategic accounts and drive contract negotiations, pricing, expansion, revenue, and GMV growth.
• Develop and execute account plans covering financing optimization, executive engagement, and marketing strategies.
• Analyze merchant performance and recommend programs to increase product adoption, awareness, and expansion opportunities.
• Coordinate Product, Technical, Credit, Analytics, Marketing, Risk, Development, and Support teams to deliver partnership initiatives.
• Manage customer health, satisfaction, advocacy, and critical issues affecting merchant outcomes.

Requirements

• Bachelor’s degree and 7–10 years of B2B client-facing experience in a high-tech environment.
• Demonstrated account growth and business impact.
• Experience negotiating and closing large, complex commercial contracts for Fortune 100 companies.
• Strong written and verbal communication skills, including compelling presentations and executive presence.
• Experience leading cross-functional projects and building productive internal and external relationships.
• Strong analytical skills, with experience using Salesforce and standard BI tools.

Nice to have

• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce.

Culture & Benefits

• Remote-first work environment within the country of employment.
• Medical, dental, and vision coverage with premiums covered for employees and dependents.
• Flexible spending stipends for technology, food, lifestyle, and family-forming expenses.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan with discounted shares.

Hiring process

• Inclusive interview experience with reasonable accommodations available for candidates with disabilities.
• Visa sponsorship is not available for this position.