Digital Adoption Specialist (Golf)

Location: Based out of the Montreal or Toronto offices, Canada.

Salary: $60,000–$80,000 CAD per year for work performed in Ontario.

Company

hirify.global provides a cloud commerce platform for retail, hospitality, and golf businesses in over 100 countries.

What you will do

• Plan, submit, manage, and optimize seasonal and recurring marketing campaigns for golf course customers.
• Build and launch campaigns in internal marketing platforms while following established processes, templates, and QA standards.
• Lead client planning calls, review campaign performance, gather feedback, and recommend next campaigns.
• Use dashboards and analytics to explain campaign impact and identify improvements across CTR, engagement, and conversions.
• Educate customers on best practices, workflows, and tools across the hirify.global Golf ecosystem.
• Collaborate with Account Managers, Product, Support, and Digital Services to resolve escalations, improve delivery, and reduce churn.

Requirements

• Experience in a customer-facing or client success role.
• Strong interest in marketing, advertising, or the golf industry.
• Ability to lead structured conversations about strategy, campaign goals, and performance.
• Analytical mindset with experience interpreting data and generating insights.
• Comfort using marketing platforms, dashboards, or analytics tools; strong organization and account-management skills.
• Fluent English as a working language is required.

Nice to have

• Marketing or customer engagement experience in software or technology.
• Golf industry knowledge and understanding of golf operators’ business needs.
• Understanding of SaaS sales cycles, customer journeys, marketing strategy, and retention.
• Experience with HubSpot, ClickUp, Figma, Canva, Meta Ads, or Google Ads.

Culture & Benefits

• Flexible work environment with remote work policies and flexible paid time off.
• Equity options and pension plan contributions.
• Training opportunities, global mobility, and career growth opportunities.
• Health and wellness credit, insurance benefits, and enhanced parental leave.
• Volunteer time, employee-led interest groups, social committees, and sponsored sports teams.
• Computer purchase program and an inclusive, barrier-free workplace.