Marketing Account Manager (Digital Marketing)

TL;DR

Marketing Account Manager (Digital Marketing): Managing client relationships and ensuring the success of their digital marketing campaigns with an accent on translating business goals into marketing strategies and coordinating fulfillment teams. Focus on driving ROI, providing insights, and building long-term client partnerships through strategic communication.

Location: Fully remote, worldwide, but candidates must be based outside of Canada.

Company

Wishpond is a rapidly growing technology company providing cloud-based digital marketing solutions for small businesses.

What you will do

• Manage a portfolio of client accounts as the main point of contact.
• Translate client goals into actionable marketing briefs for fulfillment teams.
• Coordinate with design, copy, SEO, and advertising specialists for cohesive campaign delivery.
• Monitor and analyze campaign performance, presenting insights in client-friendly reports.
• Proactively identify risks, propose optimizations, and uncover upsell opportunities.
• Build strong client relationships through clear, consistent, and strategic communication.

Requirements

• 2–4 years of experience in Account Management, Client Success, or Digital Marketing strategy.
• Strong understanding of digital marketing channels (PPC, SEO, Email, Social Ads).
• Expertise with Google Ads, Meta Ads, or Google Analytics for interpreting results.
• Proven ability to manage multiple client relationships and projects simultaneously.
• Excellent communication and presentation skills.
• Fluent English (written and spoken).
• Must be able to provide own workstation, computer, headset, and reliable internet connection.
• Prepared to work standard business hours on EST or PST time zones.

Nice to have

• Experience with project management tools (ClickUp, Asana, Trello).
• CRM or marketing automation experience.
• Background in SaaS or agency environment.

Culture & Benefits

• Fully remote position.
• Exciting and dynamic environment with a great leadership team.
• Comprehensive training program and regular performance reviews.
• Competitive compensation based on experience and proven abilities.
• Global workforce of multi-cultural and talented colleagues.
• Amazing growth opportunities for personal development.