Senior Strategic Account Executive (French Speaker)

Location: Remote, based in the UK, Ireland, or Spain; approximately 25% travel is anticipated for customer and team meetings.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Manage and service fast-growing enterprise and SMB customers across EMEA, with a focus on Southern Europe.
• Grow revenue and gross profit share of wallet across a strategic account list through cross-selling and upselling.
• Source new opportunities and open demand for voice, messaging, email, contact centre, and account security products.
• Create pricing proposals, negotiate terms, and manage the contract process.
• Sell complex solutions to technical and business audiences while maintaining high customer satisfaction.
• Build trusted customer relationships and manage multiple priorities, projects, and deals.

Requirements

• 6+ years of account management or sales experience selling and closing complex technical solutions.
• Experience managing accounts ranging from large multinational enterprises to SMB customers.
• Consistent history of achieving sales quotas.
• Experience cross-selling and upselling solutions within a mature customer base.
• Understanding of revenue, gross profit, risk, and opportunity tracking within a direct customer base.
• Fluent French required.

Nice to have

• Experience selling to both business and technical audiences.
• Experience in communications, messaging, voice calling, email, account security verification, or traditional telecommunications.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Competitive pay and generous time off.
• Parental and wellness leave.
• Healthcare and a retirement savings program.
• Opportunities to support volunteering and community donations.
• Benefits vary by location.