AI Sales Strategy Manager (AI)

Location: Berlin, Germany; hybrid working model

Company

hirify.global provides cloud infrastructure, cloud services, hosting, and digitalization solutions to small and medium-sized businesses and enterprises across Europe and North America.

What you will do

• Architect and execute sales strategies across Voicebots, Chatbots, and Mail AI to develop monetized cross-sell and upsell channels.
• Analyze successful human sales interactions and translate empathy and objection-handling techniques into AI prompts and workflows.
• Oversee external BPO partners to maintain delivery standards and maximize contract ROI.
• Implement coaching models, sales guidelines, and performance incentives for human and AI-assisted sales channels.
• Work with Business Intelligence and technical Interface Teams to define operational metrics, reduce revenue leakage, and grow AI-generated revenue.

Requirements

• Extensive experience in sales channel development, sales operations, or KPI-driven market steering in customer care or a cloud/SaaS environment.
• Practical understanding or experience monetizing automated interaction channels such as Voicebots, Chatbots, and Mail AI.
• Strategic experience managing external outsourcing providers and senior cross-functional stakeholders.
• Strong knowledge of customer journey mapping, sales funnels, risk analysis, and budget planning.
• Business fluency in English and German is required.

Nice to have

• French, Italian, Spanish, Dutch, or Swedish language skills.

Culture & Benefits

• Hybrid working with flexible, trust-based working hours.
• Modern offices with good transport connections and, at some locations, subsidized canteens and free drinks.
• Employee discounts, company events, workshops, and training and development opportunities.
• Health initiatives including sports and health courses.
• Open structures, flat hierarchies, and a collaborative team culture.