5 дней назад
Cloud Engineer (AWS/Azure/GCP)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Cloud Engineer (AWS/Azure/GCP) (Cloud Operations): Executing upgrades, patches, and maintenance activities across Vantage Cloud platforms with an accent on high availability, controlled change execution, and operational excellence. Focus on following production runbooks, troubleshooting upgrade issues, executing rollback procedures, and coordinating maintenance windows across global customer time zones.
Location: Remote, Tijuana, Baja California, Mexico
Company
develops an autonomous knowledge platform that unifies data, knowledge, and business context across on-premises, cloud, and hybrid environments.
What you will do
- Execute scheduled upgrades, patches, and maintenance activities across Vantage Cloud platforms on AWS, Azure, and Google Cloud.
- Perform pre-checks, maintenance execution, post-validation, and stabilization activities during approved maintenance windows.
- Support high-availability environments while minimizing disruption during planned changes.
- Troubleshoot upgrade issues, execute rollback procedures, and collaborate with SRE, Product Engineering, Change Management, Cloud Service Delivery, and Service Experience teams.
- Follow approved runbooks and change-management processes, and contribute to documentation, runbook updates, and lessons learned.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 2+ years of experience in cloud operations, system administration, or infrastructure support.
- Hands-on exposure to AWS, Azure, or Google Cloud.
- Experience executing production changes through maintenance windows, approval workflows, upgrades, patching, and lifecycle management.
- Understanding of ITIL or equivalent change-management frameworks, with strong troubleshooting and analytical skills.
- Willingness to work shifts, weekends, off-hours, and on-call coverage aligned with global customer maintenance windows.
- Relevant AWS, Azure, or GCP certifications.
- Experience with large-scale distributed systems or database environments.
- ITIL certification or change-management training.
- Structured onboarding and training for safe execution of high-impact production changes.
- Flexible work model supporting decisions about how, when, and where work is performed.
- People-first, inclusive environment focused on employee well-being.
- Collaboration with global operations and cross-functional engineering teams.
Requirements
Nice to have
Culture & Benefits
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