Head of Account Management (SaaS)

Location: Must be based in the United States (E-Verify participation required).

Compensation: $357,000 – $483,000 per year.

hirify.global is a leading real-time location platform providing tools for navigation, data, and SDKs to power location-aware businesses globally.

What you will do

• Own ARR retention, renewals, and expansion across a portfolio of enterprise customers.
• Build and execute proactive renewal strategies, identifying risks and opportunities well ahead of renewal dates.
• Lead complex commercial negotiations, including pricing, usage commitments, and contract structures.
• Drive expansion by increasing product adoption across Maps, Search, Navigation, and Atlas.
• Hire, coach, and develop a team of Account Managers with a focus on commercial ownership and accountability.
• Maintain accurate renewal forecasts and operational discipline within Salesforce.

Requirements

• 8+ years of experience leading Account Management, Renewals, or enterprise sales teams.
• Proven track record of delivering strong gross and net retention results in complex enterprise software environments.
• Deep understanding of usage-based or consumption-based business models.
• Experience managing large, strategic enterprise renewals and multi-threaded relationships.
• Strong forecasting and operational discipline using Salesforce.
• Must have US work authorization (E-Verify participation).

Culture & Benefits

• Flexible hybrid/remote work options.
• Comprehensive private medical coverage for you and your dependents.
• Generous parental leave and inclusive fertility support.
• Lifestyle spending account for health and personal growth.
• Retirement plans with competitive matching.
• Flexible paid time away and dedicated volunteering time.