Commercial Lines Account Manager Assistant (Commercial Insurance)

Location: Virginia Beach, Virginia, USA

Salary: $21.64–$25.00 per hour

Company

Brown & Brown provides commercial insurance services and supports clients with policy administration, claims, and coverage documentation.

What you will do

• Issue certificates of insurance, evidence of property insurance, and client ID cards.
• Process policy changes, endorsements, audits, renewals, and related agency-bill invoices.
• Order loss runs, experience modifications, and Motor Vehicle Reports as needed.
• Report claims and coordinate timely documentation and follow-up with insurance carriers.
• Maintain spreadsheets and organize policy, claims, invoicing, and supporting documentation.
• Review policies, complete checklists, and resolve discrepancies with the Account Executive.

Requirements

• 1–2 years of commercial insurance experience preferred.
• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite.
• Exceptional telephone demeanor and professional office experience.
• Ability to maintain a high level of confidentiality.

Nice to have

• Property and Casualty insurance license preferred.

Culture & Benefits

• Merit-based culture focused on initiative and doing what is best for customers.
• Medical, prescription, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.