Branch Manager (Retail Banking)

Location: Lakewood, New Jersey, United States; onsite branch role

Salary: $60,000–$102,500 USD annualized

Company

hirify.global is a financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Direct branch performance, daily operations, sales targets, customer satisfaction, and operational efficiency.
• Develop sales strategies, manage prospect and customer pipelines, and build long-term customer relationships through consultative conversations.
• Lead, coach, hire, retain, schedule, and develop branch colleagues across job families.
• Use digital technologies and self-service platforms to improve customer interactions and business outcomes.
• Resolve escalated customer problems and communicate effectively in person, by phone, and through digital channels.
• Manage branch risk, compliance, loss prevention, and adherence to company policies and banking regulations; support nearby branches when needed.

Requirements

• High school diploma or GED required; a related bachelor's degree or equivalent experience is preferred.
• At least 3 years of successful retail banking sales management or related bank operations experience, or 5 years of retail sales management experience.
• At least 12 months of relevant hirify.global experience with required leadership endorsement may qualify through the stated alternative pathway.
• At least 3 years of experience selling products or services in an incentive-based environment.
• Strong leadership, coaching, relationship-building, customer service, communication, consultative selling, problem-solving, and data-driven decision-making skills.
• Must be legally authorized to work full time in the United States without employer sponsorship; Spanish is preferred. Ability to work Sunday–Friday branch hours, including weekends and evenings, is required.

Nice to have

• Established work history or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, bold thinking, and continuous improvement.
• Competitive rewards package designed to support employees, families, and overall well-being.
• Inclusive and accessible workplace with equal employment opportunities.
• Work involves frequent sitting, standing, and walking, with occasional light lifting depending on location.