Software Engineering Manager (Site Reliability Engineering)

Location: Hybrid/in-office role based at a hirify.global Technology Hub in Pittsburgh, Cleveland, Birmingham, Dallas, Phoenix, Denver, or another listed U.S. hub; weekly office attendance is required.

Base salary: $110,110–$204,490 per year, plus incentive eligibility.

Company

hirify.global is a financial services corporation building and operating technology for customer-facing digital experiences.

What you will do

• Lead, coach, and develop SRE teams supporting mission-critical platforms and global 24x7 operations.
• Direct major incident response, real-time triage, remediation, stakeholder communication, and post-incident analysis.
• Drive root-cause analysis, permanent fixes, runbooks, knowledge sharing, and operational maturity improvements.
• Oversee production changes, release readiness, rollback planning, CAB reviews, and post-implementation reviews.
• Advance monitoring, alerting, dashboards, and observability using tools including Dynatrace, BigPanda, and LogScale.
• Improve availability, disaster recovery, scalability, performance, automation, governance, risk controls, and regulatory compliance.

Requirements

• 5+ years of related industry experience and 3+ years of management experience; a bachelor's degree or comparable combination of education and experience.
• Strong experience in Site Reliability Engineering, production support, or DevOps in high-availability enterprise environments.
• Deep knowledge of incident, problem, and change management frameworks, including major-incident response and root-cause analysis.
• Hands-on experience with monitoring tools, cloud or infrastructure platforms, automation, and reliability and observability improvements.
• Experience with Linux/Windows infrastructure, OCP, Oracle, SQL, MongoDB, and Cassandra; knowledge of Elasticsearch, Redis, MQ, and Kafka is beneficial.
• Availability for after-hours leadership and on-call support, including evenings, weekends, and holidays, may be required. hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Culture & Benefits

• Inclusive workplace focused on customer experience, operational excellence, ownership, and continuous learning.
• Full-time benefits may include medical, dental, vision, HSA, life and disability insurance, 401(k) matching, pension, and stock purchase plans.
• Educational assistance, wellness programs, dependent care support, and adoption, surrogacy, and doula reimbursement may be available.
• Paid time off may include parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on career level and service.