Senior Manager, Site Reliability Engineering (SRE) (Fintech)

Location: Bangalore or Mumbai, India; hybrid, with 3 days per week in the office

Company

hirify.global provides global infrastructure for real-time cross-border payments for banks, fintechs, and global businesses.

What you will do

• Lead, mentor, and grow SRE and reliability engineering teams across multiple time zones.
• Define and execute reliability strategy, including SLIs, SLOs, and error budgets for payment, card issuance, and compliance services.
• Own major incident management, on-call structures, escalation paths, and blameless postmortems.
• Build observability, capacity planning, performance engineering, automation, and self-healing systems for high-volume financial transactions.
• Own disaster recovery, business continuity, chaos engineering, production readiness reviews, runbooks, and operational standards.
• Partner with engineering, security, compliance, finance, and executive leadership on resilience, regulatory requirements, budgets, and risk reporting.

Requirements

• 10+ years of experience in software engineering, infrastructure, or SRE, including 4+ years leading SRE, DevOps, or infrastructure teams.
• Experience operating and scaling high-availability, transaction-heavy production systems; fintech, payments, banking, or e-commerce experience is preferred.
• Hands-on expertise with AWS, Kubernetes, container orchestration, and infrastructure as code such as Terraform or CloudFormation.
• Experience with observability stacks, alerting, SLOs, error budgets, distributed systems, databases, caching, messaging queues, and API-driven microservices.
• Experience leading major incident response and working with PCI-DSS, SOC 2, ISO 27001, and financial-services compliance requirements.
• Experience with Python, Go, or Bash automation and CI/CD tools such as Jenkins, ArgoCD, or GitLab CI; strong communication skills are required.

Nice to have

• Experience with real-time payment rails, card networks, or banking core integrations.
• Experience running SRE or infrastructure functions through hypergrowth or international expansion.
• FinOps and cloud cost optimization experience.
• Experience building an SRE function from the ground up.

Culture & Benefits

• Competitive salary, performance bonuses, equity for specific roles, and recognition programs.
• Medical coverage, a 24/7 employee assistance program, generous vacation, and a year-end shutdown.
• Hybrid working environment with three office days per week.
• Role-specific training, internal workshops, and a learning stipend.
• Social events, team bonding activities, happy hours, and team offsites.
• Global, diverse workplace with employees from more than 33 nationalities.