Manager, Site Reliability Engineering (Auth0) (Cloud Infrastructure)

Location: New York, New York or Washington, DC; U.S. Person status required to access federal environments or protected federal data

Annual base salary: $182,000–$250,800 USD, with eligibility for equity, bonus, and benefits.

Company

Okta provides identity and access management infrastructure, including the Auth0 authentication platform.

What you will do

• Lead the SRE team's technical direction and translate organizational goals into actionable roadmaps.
• Drive complex, cross-functional reliability initiatives across product and platform teams.
• Participate hands-on in 24/7 on-call rotations, troubleshoot incidents, and remediate issues on critical systems.
• Design and implement monitoring, alerting, infrastructure automation, and resilience improvements.
• Establish observability, resilience, blameless incident response, and software engineering practices.
• Mentor SRE engineers and represent reliability in architectural reviews and strategic planning.

Requirements

• 3+ years of hands-on team leadership in SRE or software engineering and 8+ years of total industry experience.
• Deep experience with AWS or Azure, Terraform, containers, Kubernetes, microservices, and databases.
• Strong programming skills in Go or Python, including production-grade automation and infrastructure tools.
• Experience applying SRE principles, systematic problem-solving, observability, and incident response practices.
• Strong verbal and written communication skills, including communication during high-pressure incidents.
• Ability to submit documentation establishing U.S. Person status upon hire is required.

Nice to have

• Experience improving uptime and reducing incident response times at scale.
• Contributions to open-source infrastructure or observability tooling.
• Experience designing incident response programs and runbook automation.

Culture & Benefits

• Blameless incident response and a culture of continuous learning.
• Remote-first environment with globally distributed teams.
• Health, dental, and vision insurance, 401(k), flexible spending account, and paid leave including PTO and parental leave.
• Equity and bonus opportunities where applicable.
• In-person onboarding focused on connecting new hires with the mission and team.