Client Account Manager - SMB

Location: New York, New York, United States

Salary: $72,000–$95,000 USD annual base salary plus commission

Company

xAI builds AI systems designed to understand the universe and support humanity's pursuit of knowledge.

What you will do

• Own a portfolio of SMB advertisers and agencies, identifying growth opportunities, risks, and action plans.
• Advise clients on advertising products, campaign setup, targeting, creative, measurement, and best practices.
• Execute, optimize, and analyze campaigns using internal tools and dashboards.
• Conduct client outreach and business reviews to strengthen relationships and improve results.
• Resolve campaign and operational issues and share product and process insights with internal teams.
• Support contract, renewal, billing, and collections processes while collaborating with Sales, Product, Finance, and the broader sales organization.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2–3+ years of experience in digital advertising, sales, marketing, media account management, or consulting.
• Experience building client relationships, managing multiple accounts, and balancing competing priorities.
• Ability to translate marketing objectives into campaigns and optimize them using performance data.
• Strong written, verbal, and presentation skills, with the ability to communicate with business owners and marketing leads.
• Must meet U.S. ITAR eligibility requirements, including U.S. citizenship or nationality, lawful permanent residency, refugee or asylee status, or eligibility to obtain the required authorizations.

Nice to have

• Experience managing SMB or mid-market advertisers and meeting growth or revenue targets.
• Familiarity with social and platform advertising products, including X Ads.
• Experience using data and questioning to uncover insights, handle objections, and develop recommendations.
• Experience mentoring or onboarding teammates in a growth-stage environment.

Culture & Benefits

• Small, highly motivated team focused on engineering excellence and curiosity.
• Flat organizational structure with hands-on contribution and high ownership.
• Equity and comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan, short- and long-term disability insurance, life insurance, discounts, and other perks.