Manager, SMB Accounts

Location: Chicago, United States. Hybrid work requires 3 days per week in the office, with the option to work onsite up to 5 days.

Salary: $80,000–$100,000 base salary annually in Illinois, with $100,000–$125,000 OTE and uncapped commission.

Company

hirify.global operates Grubhub, a U.S. food ordering and delivery marketplace connecting diners with restaurants through online ordering, restaurant technology, and delivery services.

What you will do

• Lead, mentor, and develop Associate Account Managers and Senior Associate Account Managers.
• Coach the team through ongoing feedback, performance management, and career development.
• Monitor performance against targets, identify challenges, and act on opportunities.
• Build and maintain trusted relationships with restaurant and merchant clients.
• Collaborate with sales, marketing, product, and customer support teams to coordinate client services.
• Share client insights to support product development, marketing strategy, and business initiatives.

Requirements

• Bachelor’s degree or equivalent experience, plus a high school diploma or GED.
• 5+ years of relevant sales process experience.
• 1+ years of management or leadership experience.
• Proficiency with CRM software and Microsoft Office.
• Native-level English fluency is required.
• Strong communication, analytical, problem-solving, and stakeholder management skills.

Nice to have

• Fluency in Mandarin or Spanish.

Culture & Benefits

• Hybrid environment with regular in-person collaboration.
• Equity and competitive compensation with uncapped sales commission.
• 401(k) and medical, dental, and vision plans.
• Company-paid short- and long-term disability coverage.
• Paid time off, sick leave, parental leave, discounted meals, and perks across the hirify.global family of brands.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation support is available during the interview process upon request.