Commercial Account Manager (SaaS)

Location: United States, remote

Salary: $50,000–$65,000 USD base pay per year

Company

hirify.global develops sales technology software designed to help buyers and sellers achieve repeatable outcomes.

What you will do

• Own commercial customer accounts and manage upsells, cross-sells, renewals, and other account transactions.
• Prospect within the existing customer base to identify and close new opportunities, product expansions, and additional seats.
• Develop success plans for high-value accounts and build relationships with VPs, C-level executives, and other stakeholders.
• Monitor account health and usage patterns, identify churn risks, and implement retention strategies.
• Maintain accurate monthly and quarterly forecasts for new bookings, expansion, and churn.
• Partner with Customer Success, Product, Support, Sales Engineers, and Renewal Account Managers to resolve issues and improve account growth.

Requirements

• 2–3 years of relationship-building and closing experience in a SaaS environment.
• Experience managing, expanding, and renewing customer relationships within the SMB segment.
• Proven ability to run the full sales lifecycle, deliver product presentations and web demonstrations, and close deals.
• Experience building strategic relationships with C-level executives, directors, and sales managers.
• Consistent achievement or overachievement of quota and revenue goals, with the ability to overcome objections and rejection.
• Ability to work remotely from the United States.

Culture & Benefits

• Collaborative, supportive sales environment centered on a “team over self” value.
• Inclusive workplace focused on culture add and diverse perspectives.
• Opportunity to sell sales technology software in a fast-paced, high-growth environment.
• Total compensation may include performance bonuses, benefits, and other applicable incentive plans.
• AI tools may support parts of the hiring process, while final decisions remain with people.