Senior Specialist, Account Management

Location: Chicago or Denver, United States; hybrid work with 3 days per week in the office. Occasional travel of 0–10% may be required, along with home-office maintenance and proximity to an airport.

Salary: $60,000–$100,000 per year, plus incentive eligibility.

Company

hirify.global and Kaufman Hall provide management consulting and data-driven advisory services to healthcare institutions across strategy, finance, analytics, operations, and clinical solutions.

What you will do

• Develop account and client intelligence, conduct client research, and support executive relationship mapping.
• Coordinate account team meetings, including scheduling, agendas, logistics, and materials.
• Document client updates, discussions, and follow-up actions for account teams.
• Maintain CRM systems, account plans, reporting accuracy, and data integrity.
• Track client opportunities, account activity, and growth indicators while supporting reporting insights.
• Prepare presentations and summaries, support account management training, and improve account planning tools and processes.

Requirements

• 3+ years of relevant experience in account coordination, client support, or professional services.
• Bachelor’s degree.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Excellent attention to detail, documentation, reporting, written communication, and verbal communication skills.
• Must have United States work authorization that does not now or in the future require visa sponsorship.

Nice to have

• Experience with CRM systems such as Microsoft Dynamics.
• Experience collaborating with account managers, consultants, sales operations, and cross-functional teams.

Culture & Benefits

• Inclusive environment focused on employee engagement, satisfaction, and authentic self-expression.
• Extensive personal and professional development opportunities.
• Comprehensive benefits plan.
• Combination of office and home-office settings with standard office equipment.