Manager, Mid-Market Account Management (AI)

Location: On-site at the Union Square office in New York City, United States

Base salary: $130,000–$195,000 per year, plus commission and equity.

Company

hirify.global provides an AI search marketing platform with analytics, intelligence, and agent automation for brands.

What you will do

• Lead, coach, and develop a team of Mid-Market Account Managers against renewal, cross-sell, and upsell targets.
• Own the mid-market book of business and drive renewal rates, net revenue retention, and expansion revenue.
• Design and refine account management playbooks across onboarding handoff, renewals, and expansion.
• Run pipeline reviews, deal inspections, forecast calls, and risk assessments.
• Join executive business reviews, escalations, and multi-product negotiations on key accounts.
• Recruit, onboard, and ramp new account managers while partnering with Product, Engineering, Marketing, and Engagement Management.

Requirements

• 4+ years of SaaS experience in account management, customer success, or expansion sales.
• 1–2 years of directly managing a quota-carrying team.
• Proven success leading mid-market or commercial teams against renewal and expansion targets.
• Expertise in consultative selling, forecasting, CRM usage, and pipeline discipline.
• Strong coaching, emotional intelligence, executive presence, and operational judgment.
• Ability to work on-site from the New York City office.

Culture & Benefits

• High-growth environment focused on speed, iteration, and meaningful impact.
• Base compensation includes commission and equity.
• Competitive total compensation package with benefits and additional perks.
• Opportunity to build scalable systems, playbooks, training programs, and career paths.