5 дней назад
Computer Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Computer Support Specialist (Windows/Active Directory): Providing technical and application support across a multi-site environment, troubleshooting hardware, software, network, and business application issues with an accent on Windows systems, Dell workstations, Active Directory, VPN, and network support. Focus on resolving complex incidents, maintaining IT equipment, supporting connectivity and VoIP systems, and assisting with security audits.
Location: Beloit, Wisconsin, United States; travel to multiple locations may be required.
Company
is a full-service IT staffing and solutions company providing IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management services.
What you will do
- Provide front-line technical and application support to end users through phone, email, and ticketing systems.
- Troubleshoot hardware, software, network, VPN, and connectivity issues in Meraki and Cisco environments.
- Support Dell workstations running Windows 11 Pro and legacy Windows 10 systems.
- Manage Active Directory accounts, permissions, and password resets.
- Install, configure, and maintain desktops, peripherals, applications, VoIP systems, and IT equipment inventory.
- Document incidents and solutions, collaborate with vendors and internal teams, and assist with phishing testing and IT audits.
Requirements
- Associate's or Bachelor's degree in a related field.
- Experience in help desk, desktop support, or customer support.
- Strong knowledge of Windows 10 and Windows 11.
- Hands-on experience with Active Directory.
- Knowledge of networking fundamentals, including LAN, VPN, and security basics.
- Experience supporting Dell workstation hardware and strong customer service and communication skills.
Nice to have
- Experience with Meraki or Cisco-based network environments.
- Exposure to ERP, CAD, or manufacturing software systems.
- Familiarity with VoIP systems, IT hardware installations, and multi-site or field support.
- Knowledge of IT compliance, audits, or security practices.
Culture & Benefits
- Access to cutting-edge technology and innovation.
- Career growth opportunities.
- Employee-centric work environment.
- Comprehensive benefits package.
- Holiday and vacation time.
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