Senior Manager, Channel Excellence - Online (m/f/d) (eCommerce)

Location: London Hub or Munich; hybrid schedule with 3 days per week in the contracted office and 2 days from home. No relocation support offered.

Company

hirify.global is an international toy and play company focused on creativity, imagination, and inclusive experiences.

What you will do

• Build long-term category relationships and three-year development visions with major regional eCommerce customers.
• Collaborate with eCommerce customer-experience leaders on the agenda for global customers such as Amazon.
• Translate shopper insights and research into customer category strategies that improve the online shopper journey.
• Embed category strategies and key initiatives into customer planning, including Preview, Ideal Customer Profile, and Joint Business Plan processes.
• Lead regional test-and-learn initiatives across audience, taxonomy, space, expansion, and category development.
• Share global shopper learning and channel insights with regional teams, CX teams, and key account managers to support execution and growth.

Requirements

• Proven commercial experience focused on channels and category management, with a strong record of business performance.
• In-depth knowledge of online retail and the eCommerce channel landscape, particularly Amazon.
• Experience in a large international organization with regional or multi-market responsibility.
• Expertise in sales processes, customer execution, relationship building, and influencing senior stakeholders.
• Strategic, proactive, pragmatic, analytical, and effective in collaborating with internal and external partners.
• Strong business English proficiency is required; business German is required for candidates located in Munich.

Culture & Benefits

• Fixed-term full-time contract ending in October 2027.
• Enhanced paid family care leave and life and disability insurance.
• Wellbeing resources, community initiatives, and opportunities to develop creativity.
• Colleague discount available from the first day.
• Bonus scheme subject to eligibility and achievement of goals.
• Inclusive culture based on creativity, curiosity, diversity, and belonging.

Hiring process

• Applications are reviewed on an ongoing basis and the role may be amended or withdrawn before the advertised closing date.
• Apply with an English CV.